Return Policy

In the event you're unhappy with your purchase, R. Denise will offer an exchange ONLY (for equal or greater value), for unused and unworn merchandise. Exchanges depend on product availability at the time of return.

Please email us within seven (7) business days of delivery at info@shoprdenise.com with your name and order number.

  • Products are inspected before order fulfillment/shipment to consumers.
  • Merchandise must be returned unworn, undamaged, unwashed, with tags attached, and in the original box (for shoe purchases). 
  • R. Denise reserves the right not to accept returned merchandise if there are signs of wear, tear, or defects.

    It is the customer's responsibility for shipping costs to return merchandise to the return address listed below.

    Shipping costs are non-refundable and a tracking number is suggested. R. Denise holds no liability for lost items. 

    Return Address
    R. Denise
    P.O. Box 448

    Stafford, TX 77497

    Once received, please allow up to fourteen (14) business days to process your exchange (pending product availability).

    Handbags, sunglasses and sale items are FINAL SALE. No returns or exchanges will be offered. 

    When purchasing from R. Denise, you are agreeing to the return policy listed above.